The use of this site is governed by the policies, terms and conditions set out below . Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order with Sprout Daily indicates your acceptance of these terms and conditions. Despite our best efforts, a small number of items may contain pricing or typography errors. Sprout Daily reserves the right to accept or decline your order for any reason. In the case of an unfulfilled order, customers will be contacted and receive a full refund using the method which payment was received. Prices and promotions are validated at the time your order is placed.
Postage pricing information is included in the order process where applicable for the sale of prints. Sprout Daily uses standard Australia Post Parcel postage for the delivery of prints which take 1-5 days within Australia. Delivery times provided by Sprout Daily are estimates only based on Australia Post information. Sprout Daily will not be held accountable for late deliveries or loss or damage relating to late deliveries.
Sprout Daily takes every care possible to pack and protect prints and framed items. If in the event your print or frame is damaged upon receipt, please return the item in the original packaging. Sprout Daily must be notified of lose or damage incurred during delivery within 7 days of receipt of goods. Please ensure you enter the correct delivery address. Sprout Daily can not be held responsible for incorrectly entered delivery addresses.
Where a prints is ordered framed, we prefer local pick up from the Sprout Daily office or Gallery however we will happily organise local, domestic and international delivery where necessary. Where delivery of framed prints is required, Sprout Daily will contact customers to confirm the order with a quote of the cost of delivery. An invoice will be sent to customers for delivery charges and payment of these delivery charges will confirm the order.
All amounts quoted on the Sprout Daily website are in Australian Dollars. Payments are processed using eWay which is PCI DSS compliant. eWAY is a Tier-1 PCI DSS compliant payment gateway audited daily. For further information about eWay’s PCI DSS Compliance click here eWay’s Compliance Certificate is viewable at the above link.
Returns & Refunds Policy
Sprout Daily works hard to maintain the highest quality of image and print handling. In the event that your print is damage upon receipt or not to the standard that you would expect from Sprout Daily, please contact us via email [email protected] or phone +61 2 9977 7755 and return the print to Sprout Daily as soon as possible. Sprout Daily will examine any returned prints and at the discretion of Sprout Daily will re-print your print at no cost or refund you the purchase price. Refunds will be refunded using the same method as payment. Please contact us immediately if you are not happy with your order. Sprout Daily does not refund purchases if you change your mind so please choose you’re the image and print size carefully.
Your privacy is important to us. When you order a product from the Sprout Daily website, we need to know your name, billing and shipping addresses, telephone number, e-mail address, and credit card information to process your order. The Sprout Daily online store has an industry standard 128 Bit SSL encrypted checkout to protect private data during and after your purchase. So that we can track your order, we will retain your order information such as name address, email and telephone number for our records.
Sprout Daily does not collect or store Credit Card account details. Payments are processed using eWay which is PCI DSS compliant. eWAY is a Tier-1 PCI DSS compliant payment gateway audited daily. For further information please visit www.eway.com.au
Sprout Daily Mailing List
Sprout Daily offers subscribers the opportunity to receive the Sprout Daily daily email. We agree to use the e-mail address you provide only to send Sprout Daily emails and announcements to you. You may subscribe or unsubscribe at any time by following the instructions at the bottom of the emails.
Links to external sites
At various places throughout our website we may have links to external sites. This privacy statement only applies to sites on our domain, and we cannot be responsible for those of the sites we link to.